05-12 Update from SoE

[bijaz]

Today, SOE released more information about our services and the “make good” program here: http://www.soe.com/securityupdate/recentupdates.vm

We also wanted to let you know that we just announced our complimentary Debix “AllClear ID PLUS” identity theft protection program in the United States. For more details, click here: http://www.soe.com/securityupdate/debix.vm

[Bragon]

[B]May 12, 2011 [/B]
We thank you for your patience as we continue to work around the clock to restore our game services. We know this has been a frustrating time for you and appreciate your understanding as we work to confirm the security of our network.

In light of the recent outage of Sony Online Entertainment's game services due to April's cyber-attack, we are committed to compensating our loyal player base for the inconvenience caused by the data breach and lost game time while we improve our security measures.
We are currently in the process of an extensive upgrade to our network to further protect your information from future attacks. It will likely be at least a few more days before we restore our services, and when we come back online, here is what you can expect for each of our game services.

First and foremost, [B]all impacted players will receive 30 days of game time added to the end of the current billing cycle in addition to one day for each day the system is down. Additionally, many games are offering a variety of in-game items and special events to welcome players back once our services resume (per the outline below). This is true for both PC and PlayStation®3 computer entertainment system based products.

• DC Universe™ Online: Batman™ and Two-Face™ Inspired Masks and 30 Marks of Distinction
  
• Free Realms®: Free daily items (7 to collect)
  
• Clone Wars Adventures™: Count Dooku v2 Outfit
  
• EverQuest®: A series of events, including Double XP, Double Rare Mob Spawns and Double Faction Gains
  
• EverQuest II and EverQuest II Extended: A series of events, including Double XP, Double Guild XP, Loot Bonanza, and City Festivals
  
• Vanguard: Saga of Heroes®: A series of Double XP events
  
• Star Wars Galaxies™: Bounty Hunter Statue, a miniature model of Boba Fett's ship, the Slave I™
  
• Magic: The Gathering - Tactics™: Four of each of these spells: "Ivory Mask", "Duress" and "Angelheart Vial", plus 500 Station Cash
  
• PoxNora®: Limited edition Carrionling, Welcome Back 5K Gold Award Tournaments and two Draft Tournaments, plus 500 Station Cash
  

[/B]
For our lifetime subscribers, we'll grant in-game currency; specifically 20,000 coins for Free Realms, 7,500 Galactic Credits for Clone Wars Adventures and 10 Marks of Distinction for DC Universe Online (in addition to the items listed above).
And finally, our Station Access subscribers will receive 500 Station Cash, in addition to the subscription time and items listed above.
Additionally, we announced today that SOE will provide its U.S.-based Station Account holders with complimentary enrollment in an identity theft protection program through Debix, one of the industry's most reputable identity protection firms. For Station Account holders who live outside the U.S., SOE will be offering similar programs, if and as available, and will provide details as they're confirmed for each country or territory.
We continue to work around the clock to restore SOE's services and thank you for your continued patience as we complete our investigation of this criminal attack.
Thank you,
Sony Online Entertainment

Now, i'm usually a dick when it comes to getting free items on al'kabor, but i'll take a free item for this bullshit we're going through, because it's a long damn wait to resume our pixel destroying en route to PoTime.

[Wizman]

Now, i'm usually a dick when it comes to getting free items on al'kabor, but i'll take a free item for this bullshit we're going through, because it's a long damn wait to resume our pixel destroying en route to PoTime.

This is true for both PC and PlayStation®3 computer entertainment system based products.

Maybe you will and maybe you won't.

[Delorne]

Sounds spectacularly lame, regardless of the circumstances. Free play time is all we need.

[Wizman]

Sounds spectacularly lame, regardless of the circumstances. Free play time is all we need.

+1

[Tyrionn]

Can they pay for my therapist to keep me sane during this time offline? How bout the copious drugs I've taken to cope? jk haha busy fixing crap around the house lately ;p GD home depot making a killing on me lately

[Starsha]

Hopefully PC- Personal Computer vs. Windows/Linus based systems! The additional free time will be good and the least they can do. Hubby and I have already enrolled in a credit monitoring service because of this and something the state of Texas did with my social security number (lame). We'll see what Al'Kabor gets!!

WoW has relieved some stress for me. Not as fun as EQ but gives me a little "me" time!! It really attacks the processing power of my machine (dual quad-core about 4 years old now) vs. EQ. Either way I can't wait to get back to Norrath!!

[Yinn Yang]

I jsut want the server back up! I doubt we will get any extras, but we might get a fun visit from a GM